Terms and Conditions

Read through our Terms and Conditions.

Believers, eat the wholesome foods We provide you and thank Allah, if you truly worship Him. (2:172)

Shipping:

Most of our orders are dispatched on the same day and occasionally between 1 – 2 working days after cleared payment has been received. We take great care in packaging all orders to ensure their safe delivery to you. UK orders are sent via Yodel and Royal Mail. International orders are sent via DPD, Fed-Ex, UPS or DHL. There may be an additional delivery charge for international orders (outside the UK).

Shipping Address Accuracy:

As the customer, you are responsible for providing an accurate and complete shipping address at checkout. If an incorrect or incomplete address is provided, resulting in the shipment being misdirected, we reserve the right to charge an additional fee to cover the cost of reshipping the order to the correct address. Please double-check your shipping details at the time of purchase to ensure accurate delivery of your order.

Refunds & Returns:

We hope you are delighted with everything you buy from us. However, if for any reason you are not, simply return it to us (at your own cost) within 30 days of purchase in its original condition and with your receipt (order confirmation), and we will gladly find you a replacement or refund your money. In the unlikely event that your order is damaged, please return it to us (at your own cost) within 30 days of receipt in its original condition. We will be happy to replace it where possible or refund you in full if the item is found to be damaged. All returns must be authorised and sent back to us with proof of delivery. Any return postage costs will be refunded at our discretion only.

Returns address:

Invitation Publishing
The Glade Business Centre
Unit 13, Forum Rd
Nottingham
NG5 9RW

Non-profit and Islamic organisations:

We fully appreciate that as non-profit and Islamic organisations, being cost-efficient is a high priority whilst also trying to maintain the highest levels of education. We share this passion and therefore offer discounts to all Islamic and non-profit organisations. Please contact us to obtain a personalised discount code for your organisation or email us with your order.

Please Note :

  • The discount is on the Net Total before the shipping charge
  • If items are already on Special offer (the discount will not apply)
  • This discount is not for Profit Organisations

 

Retail and Trade:

Our sales department can offer help with ordering, information on the availability of new titles and support for special events and book launches. We also welcome inquiries from foreign rights agents who may be interested in representing Invitation Publishing in other parts of the world. If you wish to discuss an order, special sales and discounts on bulk orders, please get in touch.

Invitation Publishing also acts as a distributor for various publishers of Islamic books. Our staff, with years of publishing experience, are ideally suited to this challenge. Some of the services we can offer publishers include:

  • Products represented to bookstores, chains, wholesalers, libraries
  • Products represented to the Muslim community
  • Printing consultancy and services
  • Warehousing and dispatch facilities

 

Prospective publishers should contact us at the following email address: info@invitationpublishing.co.uk